Privacy Policy & Data Rights

🔒 Key Privacy Guarantee

Fluencer respects your personal and business data. In-app text communications between Brands, Influencers, and Support are used strictly for campaign matching, contract negotiation, and Deal Lock escrow fulfillment. We do not sell your personal or business data to third-party data brokers.

1. Overview & Scope

This Privacy Policy describes how Fluencer ("we", "us", or "our") collects, uses, stores, and protects information when you use our mobile application (Android & iOS) and web platform. Fluencer connects Brands with Influencers for promotional campaigns, deal negotiation, and secure payout processing.

2. Information We Collect

We collect information necessary to provide and improve our influencer marketing services:

A. For Brands

Brand name, contact person & official email
Campaign briefs, budgets & requirements
Escrow deposit & payment logs

B. For Influencers

Social media handles & channel metrics
Follower counts, category & portfolio files
Bank account / UPI payout details

3. Device Permissions Disclosure

To support media uploads and profile setup, Fluencer requests the following device permissions:

READ_MEDIA_IMAGES / Photos: Allows users to pick and upload profile photos, brand logos, campaign banners, and portfolio images.
READ_MEDIA_VIDEO / Videos: Allows influencers and brands to upload campaign video deliverables, portfolio content, and chat attachments.
CAMERA: Used when capturing immediate profile photos or campaign proof directly within the app.

4. How We Use Your Information

Campaign Matching: Presenting relevant campaign opportunities to influencers based on niche, location, and audience size.
In-App Chat & Deal Lock: Facilitating live text negotiations and locking project deliverables into secure escrow.
Payout Processing: Transferring earnings safely to influencers upon successful campaign completion.

5. Data Storage, Security & Retention

All communications and account data are encrypted in transit via SSL/TLS and stored on secure cloud servers. User media files are managed through encrypted storage providers (Cloudinary). We retain user data as long as the account remains active or as required by financial auditing regulations.

6. User Data Rights & Account Deletion

You have the right to access, export, modify, or delete your personal data stored on Fluencer.

To request complete account deletion and data removal, navigate to Settings > Delete Account inside the Fluencer mobile app, or contact our privacy team directly at:

📧 support@fluencer.app

7. Contact Information

For privacy inquiries, Play Store compliance questions, or support requests, reach out to us at:

Fluencer Support Team: support@fluencer.app

Privacy Policy & Data Protection